Hear What Our Customers Have to Say

Top-notch customer service!  We love our new Subaru.  Thanks to Don, Tim and Bobby for an excellent car buying experience.  

David Hodnett
So happy to have an amazing team work on my vehicle! 
They always make sure everything is taken care of in the shortest amount of time!
Christina Frick
I purchased my very first car with Autos By Nelson. This was an exciting, yet overwhelming experience for me; however, with the support, knowledge and professional expertise provided by Mr. Warren Jackson (and the Nelson Auto Family), I was able to calmly make an informed decision and drive off in my dream car! Thank you so very much! I would highly recommend this dealership to anyone seeking to make a car purchase with people who actually care!

Kristian Terry
Amazing customer service, I'm so glad I purchased my vehicle from this amazing group of people! 

Christina Frick
Fantastic business approach for helping satisfy fully my auto needs and wants. Verifiably fair pricing and irrefutably personable service. My sales person was Judy and she is great!

JWH 3rd
We just bought our first car (Subaru Outback) from Nelson.  We were so pleased with our Sales Consultant (Judy Hardy)!!  She was accommodating, respectful, professional and so very helpful!  In this era of outsourcing and NO customer service, Ms. Hardy is the exception.  She was nothing but gracious and personable...a pleasure to work with!
We did all the research on price comparison and Nelson beat all other dealers that we researched.  This company represents a great product and by sales folks who work hard for the business.  
A wonderful experience!
Thank you!!
C. Sledd


Nelson Kia

4730 Virginia Ave
Directions Bassett, VA 24055

  • Sales: 855-910-9089
  • Service: (855)538-2399
  • Parts: 855-298-8986


  • Monday 8:00AM -7:00PM
  • Tuesday 8:00AM - 7:00PM
  • Wednesday 8:00AM -7:00PM
  • Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 7:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed